Hubby recently joined the Five Four Club. For $60 per month, he was promised an entirely new and fashionable wardrobe. Upon registering, he completed a detailed questionnaire so the company could gauge his style and taste and send him items according to his preferences. Sounds simple enough, right? The first shipment came the other day. IContinue reading “Think Twice Before Joining The Style High Club”
Category Archives: Customer Centricity
Be Loyal To Your Royals
Customer is king…or in my case, queen. =) But words are cheap. You need to create an experience so a customer truly feels that patronizing your product offering is worth their time and money. You need to make them feel special and valued to inspire loyalty. I’m going to tell you a little story. AContinue reading “Be Loyal To Your Royals”